Quality & Care

Quality & Care

Variation

All of our Ceramic, Wood, and Linen pieces are hand crafted in a way that is unique to each artisan that designs and makes them. The materials and process result in natural variation from piece to piece.  For Black Oak Art Ceramic pieces in particular there may be irregularities in glaze color, texture, and finish.   We believe these unique qualities add to the beauty and value of each piece and are a testament to the handmade nature of the products. Each piece is carefully inspected to ensure that it lives up to our high standards of quality.

 

Care

Black Oak Art Pieces:

Handcrafted dinnerware takes a little more TLC to extend the life of your dishes. Our ceramic products are microwave and dishwasher safe, with just a few stipulations. Do not place over direct heat. Avoid extreme temperature changes and high heats. We recommend caution with oven use: place ceramic piece in cool oven and bring up to temperature with the oven, no higher than 400°F.

For dishwashing, we suggest avoiding more acidic and abrasive detergents, such as Cascade and Lemi Shine, which can cause unnecessary wear on some of our glazes. We recommend gentle, environmentally-friendly detergents like Planet Dishwashing Detergent and Seventh Generation. To remove marks left by silverware, we recommend using Bar Keepers Friend, which is available in our showrooms, online, and in most major hardware stores. Read more here.

 

Leslie Medlin | Design House Linens:

Napkins may be washed in a washing machine. Linen is known for its progressive softening properties, so the more you use and wash it, the softer the napkin will become. We recommend washing linens in cool water on a regular or “gentle” cycle. You may use stain removers but do not use bleach, as that depletes the strength of fibers overtime. Air drying will allow your linens to last the longest. If you prefer to use a dryer, we highly recommend avoiding high temperatures or heavy settings. Linen wrinkles easily, which is what gives it a beautiful “worn-in” appearance, but they can be pressed on a high temperature to get them clean and crisp again, if desired.

 

Josh Morgan Creative Wood Pieces:

All wood boards are sealed with a food-safe oil and wax. Wipe boards with a clean damp cloth after use. Periodically use a cutting board oil to maintain the board.

 

Flatware:

Hand washing: We recommend hand washing of our cutlery. Wash immediately after use with hot water, mild dishwashing detergent, and a non-abrasive sponge. Rinse and dry with a soft cloth. 

Dishwashing: Rinse off all food particles immediately after use. Load knives together, handle-end down. Load forks and spoons separately from knives, handle-end down. Refrain from overloading dishwasher and combining stainless steel flatware with other types of flatware, and gold or silver plated items. Run dishwasher with mild dishwashing detergent. At completion of wash cycle, remove flatware immediately and dry with a soft cloth. 

Do not leave cutlery to air dry or permanent spotting may occur.