Quality & Care

Quality & Care


All of our Ceramic, Wood, and Linen pieces are hand crafted in a way that is unique to each artisan that designs and makes them. The materials and process result in natural variation from piece to piece.

For Black Oak Art Ceramic pieces in particular there may be irregularities in glaze color, texture, and finish. Due to the nature of each product being hand thrown on a wheel each piece could vary in size by up to a 1/4"-1/2".  In addition the plates can vary up to a 1/4" in difference between the depth of the curve on the rim.   The Gray and Black glazes will have the most amount of variation in them.  The gray glaze will some times pool and streak in unique ways, especially on our plates.  The black glaze will sometimes have hints of blue and brown in them. We believe these unique qualities add to the beauty and value of each piece and are a testament to the handmade nature of the products. Each piece is carefully inspected to ensure that it lives up to our high standards of quality.



Black Oak Art Pieces:

Handcrafted dinnerware takes a little more TLC to extend the life of your dishes. Our ceramic products are microwave and dishwasher safe, with just a few stipulations. Do not place over direct heat. Avoid extreme temperature changes and high heats. We recommend caution with oven use: place ceramic piece in cool oven and bring up to temperature with the oven, no higher than 400°F.

For dishwashing, we suggest avoiding more acidic and abrasive detergents, such as Cascade and Lemi Shine, which can cause unnecessary wear on some of our glazes. We recommend gentle, environmentally-friendly detergents like Planet Dishwashing Detergent and Seventh Generation. To remove marks left by silverware, we recommend using Bar Keepers Friend, which is available in our showrooms, online, and in most major hardware stores. Read more here.


Leslie Medlin | Design House Linens and Mary Claret Linens: 

Napkins may be washed in a washing machine. Linen is known for its progressive softening properties, so the more you use and wash it, the softer the napkin will become. We recommend washing linens in cool water on a regular or “gentle” cycle. You may use stain removers but do not use bleach, as that depletes the strength of fibers overtime. Air drying will allow your linens to last the longest. If you prefer to use a dryer, we highly recommend avoiding high temperatures or heavy settings. Linen wrinkles easily, which is what gives it a beautiful “worn-in” appearance, but they can be pressed on a high temperature to get them clean and crisp again, if desired.


Josh Morgan Creative Wood Pieces:

All wood boards are sealed with a food-safe oil and wax. Wipe boards with a clean damp cloth after use. Periodically use a cutting board oil to maintain the board.